1. Introduction

Bharatrace Pvt. Ltd., a company registered in India, referred to as “BharatRace”, “we”, “us”, or “our”, is committed to protecting your privacy and safeguarding your Personal Data.

The words “you”, “your”, or “User” refer to all individuals and/or entities browsing, accessing, registering for, participating in, or using the BharatRace website, mobile experience, event platform, services, or related digital properties.

By accessing or using the BharatRace platform, you consent to the collection, use, processing, storage, disclosure, and protection of your Personal Data in accordance with this Privacy Policy.

2. Definitions

Data Protection Law means applicable Indian data protection, data security, privacy, and information technology laws, including the Information Technology Act, 2000, rules made thereunder, the Digital Personal Data Protection Act, 2023, and other applicable laws.

Personal Data means any information relating to an identified or identifiable individual, including name, contact details, date of birth, device identifiers, IP address, online identifiers, or other information that can identify, locate, track, or contact an individual.

Services include the organisation of sports, fitness, hybrid racing events, entertainment activities, registration services, event communication, participant support, and allied activities offered by BharatRace.

3. Information We May Collect

Information You Provide

• Name, email address, mobile number, age, gender, city, and contact details.
• Event registration details, ticketing information, race category, and participation preferences.
• Customer support messages, enquiries, feedback, survey responses, or grievance details.
• Emergency contact details or medical declarations where required for event safety.

Information Collected Automatically

• IP address, browser type, device type, operating system, and session information.
• Pages visited, time spent, clicks, referral links, search terms, and website usage activity.
• Crash reports, analytics data, cookies, and similar tracking technologies.

Information from Third Parties

We may receive information from trusted third-party service providers such as ticketing partners, payment gateways, analytics providers, marketing platforms, event vendors, cloud service providers, and registration partners, where permitted by law and your consent.

4. Use of Cookies

BharatRace may use cookies and similar technologies to improve website performance, remember preferences, analyse traffic, improve user experience, and display relevant communication or promotional content.

• Necessary Cookies: Required for website and platform functionality.
• Analytics Cookies: Help us understand how users interact with our platform.
• Functionality Cookies: Remember your preferences and improve your experience.
• Marketing Cookies: Help us show relevant promotions, campaigns, and event updates.

You may disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the BharatRace platform.

5. How We Use Your Information

6. Third-Party Links

The BharatRace platform may contain links to third-party websites or services, including event registration partners, payment gateways, social media platforms, sponsors, or technology providers.

We do not control third-party websites and are not responsible for their privacy practices. You are encouraged to read their privacy policies before sharing your Personal Data with them.

7. Sharing of Personal Data

We may share your Personal Data with:

• Our employees, representatives, partners, affiliates, and authorised event teams.
• Ticketing, payment, analytics, marketing, IT, cloud, logistics, and customer support providers.
• Event partners, timing partners, safety teams, medical teams, sponsors, or vendors where required for event delivery.
• Government authorities, courts, regulators, or law enforcement agencies where required by applicable law.
• Third parties in connection with merger, acquisition, restructuring, or business transfer, subject to applicable law.

We do not sell your Personal Data. We only share information where necessary, lawful, consented to, or required for delivering BharatRace services.

8. Data Security

BharatRace uses reasonable technical and organisational measures to protect your Personal Data from unauthorised access, misuse, loss, disclosure, alteration, or destruction.

• Restricted access to authorised personnel only.
• Use of secure systems, monitoring, and access controls.
• Data protection procedures for suspected security incidents.
• Reasonable safeguards for digital storage and processing.

However, no internet transmission or digital storage system is completely secure. You acknowledge that transmission of information over the internet is at your own risk.

9. Retention and Storage

We retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, tax, regulatory, dispute resolution, fraud prevention, and business requirements.

Once the retention period expires, we will take reasonable steps to delete, anonymise, or restrict access to your Personal Data, unless continued retention is required by applicable law.

10. Your Rights

Subject to applicable law, you may have the right to:

• Access the Personal Data we hold about you.
• Request correction, completion, or updating of inaccurate data.
• Withdraw consent where processing is based on consent.
• Request deletion or restriction of your Personal Data.
• Ask about the categories of Personal Data processed by us.
• Request details of third parties with whom your Personal Data has been shared.

11. Non-Personal Information

We may collect non-personal or anonymised information such as aggregated website usage, browser type, device type, pages visited, and general interaction patterns. This information does not directly identify you and may be used for analytics, service improvement, marketing insights, and business reporting.

12. Data Protection Commitment

Bharatrace Pvt. Ltd. will comply with applicable Data Protection Laws and will take reasonable steps to ensure that Personal Data is collected and processed only for lawful, specific, and necessary purposes.

We advise you not to send sensitive personal information such as passwords, debit card numbers, credit card numbers, banking credentials, or medical records through unsecured email.

13. Limitation of Liability

To the maximum extent permitted by applicable law, the liability of Bharatrace Pvt. Ltd. for any breach of this Privacy Policy shall be limited to the fees, if any, paid by you for the relevant BharatRace services.

14. Modification of This Policy

We may update, modify, or replace this Privacy Policy from time to time to comply with applicable law, business requirements, technology changes, or operational needs.

The updated Privacy Policy will be published on the BharatRace platform. Continued use of the platform after such updates will constitute your acceptance of the revised policy.

15. Governing Law and Jurisdiction

This Privacy Policy shall be governed by the laws of India. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of competent courts in India.

16. Notices

All notices and communication regarding this Privacy Policy should be sent in writing to Bharatrace Pvt. Ltd.

Email: info@bharatrace.com

You may opt out of marketing emails, SMS messages, or promotional communication by contacting us at the email address above.

17. Grievance Officer

For grievances, feedback, questions, data correction requests, or privacy-related concerns, you may contact: